TERMS AND CONDITIONS

VALUATION COVERAGE

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Moving companies are not permitted to sell “insurance” however there are valuation coverage options that can protect your items in the event of damage.

As a licensed carrier in the state of Colorado our maximum legal liability is limited by state law to .60 cents per pound per item. This law protects moving companies from excessive claims. This limit of liability is not insurance, and is available to all customers free of charge.  If no choice is selected and no signature is present the shipper agrees to basic liability.

TRANSIT DAMAGE PROTECTION OPTION

Moving U LLC’s Transit Damage Protection Option (TDP) protects our customers up to $500.00 total, in repair, or replacement on a move.*  There is a $50.00 charge for this protection.  Although Moving U LLC guarantees that the utmost care be taken on your move, there is always the possibility that some damage may occur.  This option is for those customers wanting some additional coverage without having to purchase Full Replacement Value Insurance

 FULL VALUE REPLACEMENT (BLANKET COVERAGE

Full Replacement Valuation covers repairs of replacement value of property. The value of property will be the least of the following amounts:

  1. The actual cash value of that property.  The value of property will be the least of the follwoing amounts:
  2. The cost of reasonably restoring that property to its condition immediately before “loss”; or
  3. The cost of replacing that property with substantially identical property. In the event of “loss” the value of the property will be determined as of the time of “loss”.

Coverage is available for shipments valued at $5,000 through $100,000. Please refer to the valuation chart for coverage and premiums.  *Item(s) condition at the time of damage, and items(s) depreciation value will be taken into account when a settlement or repair is made.

Coverage is available for shipments valued at $5,000.00 through $100,000.00 and above. Please refer to the valuation chart for coverage and premiums.

Exclusions to the above options:

  1. Lamps, lamp shades, artwork, pictures, mirrors, artificial plants and statues which are not boxed by Moving U.
  2. Any marble or glass which is not wrapped, crated or boxed by Moving U.
  3. Items found broken in boxes that have not been packed by Moving U.
  4. Mechanical or electrical condition of audio/visual, TVs, computers, W/D, refrigerators, printers and battery operated items in transit or storage.
  5. Missing hardware for disassembled items, unless Moving U disassembles them.
  6. Pressboard or particle board furniture.
  7. Previously damaged or repaired items.
  8. Previously damaged or loose veneer.
  9. Furniture where original glue has dried out.
  10. Any small, loose items such as keys, remote controls, etc. which are not in a box.
  11. Plants.
DECLARED VALUE OF SHIPMENT PREMIUM
$ 5,000.00 $ 200.00
$ 10,000.00 $ 250.00
$ 15,000.00 $ 300.00
$ 20,000.00 $ 350.00
$ 30,000.00 $ 450.00
$ 40,000.00 $ 550.00
$ 50,000.00 $ 650.00
$ 75,000.00 $ 800.00
$100,000.00 $1050.00

Customer/Shipper/Authorized Representative is responsible for reading and reviewing our terms and conditions and liability limits (on reverse side).  By signing below customer is agreeing to the terms and limits set forth by Moving U.  

TERMS AND CONDITIONS

  1. We do require a two-hour minimum. After the first two hours, we bill in quarter-hour increments.
  2. See attached for your hourly rate and one-time truck fee surcharge. Our rate includes fuel, taxes, mileage, moving blankets, shrink wrap, tools, dollies, and any other moving equipment necessary for the move.  Any additional boxes or packing materials will need to be requested in advance and may be an additional cost.
  3. We are not responsible for items once out of the possession of Moving U, LLC (i.e., interstate moves, loading trucks that we do not deliver, items moved to storage, etc.).
  4. You should be aware that the total price of any household move can change, based on a number of factors that may include at least the following: Additional services you request at the time of the move; additional items to be moved that were not included in the mover’s original estimate; not being prepared when the movers arrive; changes to the location or accessibility, long carry, from building entrances, at either end of the move, elevator(s) not reserved, etc., that were not included in the mover’s original estimate; Inclement weather; and changes to the previously agreed date of pickup or delivery.
  5. If there is a dispute between you and the mover, Colorado has an arbitration process available to resolve the dispute without going to court.
  6. If you have any questions, you are encouraged to call the PUC at (303) 894-2070 for guidance on your rights and obligations. Moving U is registered with the Colorado Public Utilities Commission of the State of Colorado as a Households Goods Mover – Permit No. HHG – 00313

 

LIABILITY LIMITS

We assume no liability for unpacked or uncrated or loose articles. This includes televisions, lamps, glassware, vases, outdoor pots or statues, mirrors, etc. We will however, move unpacked items upon request with the highest level of care, however in the event of damage we assume no liability.

Statues, table tops or any other item made of marble, granite, alabaster, or any other natural stone material MUST be crated by Moving U to assume liability. Natural stone items have imperfections that make these items more delicate than glass. For this reason we must crate these items to properly secure the item without risk of damage or crumbling.

Delicate items such as glass, lamp shades, art, televisions, mirrors, outdoor pots or statues must be professionally packed & unpacked by Moving U to assume liability, we will inspect items for damage and proper working order prior to & after moving.  We assume no liability for televisions that are not packed in television boxes.  Wrapping such items in moving pads does not constitute professional packing and are not covered within coverage.

Moving U assumes no liability for any items found broken in cartons packed by shipper.

High value items must be declared & packed by us to assume liability as we must make sure these items are properly packed.

We assume no liability when mechanical condition is unknown (MCU) by our movers prior to moving; mechanical or electrical condition of any item, this includes but is not limited to:  audio/visual, TVs, computers, W/D, refrigerators, printers and battery-operated items in transit or storage.  Individual items must be seen on and working by our movers otherwise the item’s condition is considered MCU.

We assume no liability for items made of particle board, engineered wood or press board as these items are made to be shipped flat in a box rather than moved assembled (i.e., IKEA furniture is an example).  In most cases these items are built in a manner that cannot withstand the force & movement during the average move. We can and will handle these items with the highest level of care however there is no guarantee the item will move without damage regardless of how it is moved.

We assume no liability for items packed in improper cartons such as plastic totes, laundry baskets, open boxes, used/worn cartons or items packed inside drawers of furniture.

We assume no liability for items with preexisting damage, furniture where the glue has dried out, previously damaged or repaired items.  Missing hardware for disassembled items, unless Moving U disassembles them.

We do not move plants.  Shipper is responsible to move their plants.  Moving U assumes no liability for the plant or planter/pot if the shipper requests assistance.

We assume no liability of items packed inside of furniture.

We assume no liability for inner working & mechanical parts of electronics, appliances or any other item

We assume no liability for pole lamps.  Pole lamps are not meant to be moved as one piece; in addition the bottom weights are held together with plastic that deteriorates over time and in some cases will fall apart upon picking up the lamp.

Liability issues prevent us from allowing moving crews to: (un)install appliances or electronic equipment; (dis)connect electrical wiring; (dis)connect plumbing; (un)install fixtures to/from windows, doors, walls, floors, or ceilings.  Moving U assumes no liability for damage to walls, working order to electric items or water damage or any kind if the shipper requests assistance from our movers for any of the aforementioned procedures.

 

TERMS AND CONDITIONS:

  1. Our start time begins when we arrive at your address and ends when we finish when you are done with our movers (unload the last box/last piece of furniture, reassemble the last piece of furniture, place the last piece of furniture, etc.).
  2. We do require a two hour minimum. After the first three hours, we bill in quarter-hour increments.
  3. See attached for your hourly rate and one-time truck fee surcharge. Our rate includes fuel, taxes, moving blankets, plastic wrap, tools, dollies, and any other moving equipment necessary for the move. Any additional boxes or packing materials (including mattress covers and wardrobe boxes) will need to be requested in advance and may add additional cost.
  4. We are not responsible for items once out of the possession of Moving U, LLC (i.e., interstate moves, loading trucks that we do not deliver, items moved to storage, etc.).
  5. To my knowledge, all items packed, moved, shipped on this day by Moving U, LLC have been received in acceptable condition. Any exceptions should be noted on this form and a Moving U, LLC mover MUST BE notified. It is the responsibility of the customer to note all damages to property and furniture before movers leave the premises. There shall be no future liability for damages unless noted.
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510 Wilcox Street
Castle Rock, CO 80109

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